FlowPilotWhat happens when you miss a call.
From the call you couldn't take, to the job in your diary.
You miss the call
FlowPilot answers
The lead lands in your app
You ring back or book it
Say something a customer would say.
On a real call this is spoken aloud, both ways. Here you type instead, but the questions come from the same receptionist that answers the phone, deciding what to ask as it goes.
Thanks for calling O'Brien Plumbing. I'm their automated assistant. I'll take your details and pass them straight on. What can we do for you?
Job record
0 of 5
- Name—
- Job—
- Address—
- Wants it—
- Urgency—
Or tap one
Every question it asks is yours to change, in your own wording.
What lands with you
The whole job, waiting in your app, with what was said so you can check exactly what they asked for. Have a click around: this is the real thing with a made-up week in it, nothing here can be changed, and no real customer's details are shown.
Jobs
4 waiting on you.
Burst pipe under the sink
12:54Mary Cullen · Raheny
Wants it Today if you can
Move sink and dishwasher plumbing, new radiator
12:19John Murphy · 14 Griffith Avenue, Glasnevin
Wants it Week of the 22nd, before the floors go down
Quote for a bathroom refit
YesterdayDeclan Byrne · Clontarf
Wants it Sometime next month
Immersion not heating
10:00Unknown caller · Killester
Wants it Thursday morning
The job
John Murphy
- Job
- Move sink and dishwasher plumbing, new radiator
- Address
- 14 Griffith Avenue, Glasnevin
- Wants it
- Week of the 22nd, before the floors go down
- Number
- 087 000 0123
Where it's at
- New
- Qualified
- Called back
- Booked
- Done
- Lost
Ring them back or put the work in your diary, straight from the job.
What was said
Thanks for calling O'Brien Plumbing. I'm their automated assistant. I'll take your details and pass them straight on. What can we do for you?
We're doing up the kitchen and need the plumbing moved
No bother. Is that the sink and appliances, or the heating as well?
Sink and the dishwasher, and a new rad on the back wall
Grand. Whereabouts are you, and can I take your name?
John Murphy, 14 Griffith Avenue in Glasnevin
Thanks John. When are you hoping to get it done?
Week of the 22nd if he can, the floors are going down after
Got it. I'll pass this straight to Dave. He'll come back to you about the 22nd.
Kept with the job, so you can check exactly what was agreed. Calls are transcribed, never recorded.
September 2026
Jobs you booked from a call, and jobs you added yourself.
This week
Mon7
Bathroom refit
Wed9
Radiator swap
Thu10
New boiler
Immersion
Leaking shower
Fri11
Kitchen tap
Settings isn't shown here because every part of it writes to your account. You decide how it introduces itself, what it asks, and what it must never say. You can hear it before a customer does.
You don't have to open it to find out. Two texts go the moment they hang up.
Texted to you
New job John Murphy Move the sink and dishwasher, new radiator 14 Griffith Avenue, Glasnevin Wants: Week of the 22nd, before the floors go down 087 000 0123 flowpilot.ie/j/K4x9M2p7
Enough to know whether you can take it before you ring anyone back.
Texted to your customer
O'Brien Plumbing automated receptionist. Your job is logged: Move the sink and dishwasher, new radiator, 14 Griffith Avenue, Glasnevin. You will get a call back - no need to reply to this number.
They know they've been heard, and a misheard address gets corrected before anyone drives anywhere.
Keep your number. Change almost nothing.
Most of it is done for you. The one thing only you can do takes about a minute on your own phone.
Tell FlowPilot about your business
The jobs you take, the areas you cover, and the questions you want asked. You write what it says and what it must never promise.
Forward the calls you miss
One short code on your own handset, once. Your customers keep ringing the same number. Nothing on your van, your website or your Google listing changes.
Test it, then go live
Try the receptionist yourself in settings, and we ring you so you hear it answer before a real customer does.
Still deciding? Read the questions worth asking.